Операційний/а менеджер/ка / Operations manager

About Arroyo Legacy

Arroyo Legacy LLC provides security, logistics, technical assistance, and critical infrastructure solutions in challenging environments. Our team supports international organizations, NGOs, governments, and private clients with capabilities spanning defense logistics, deployed energy solutions, construction management, procurement, and compliance. We pride ourselves on being tempered by crisis, committed to results.

Role Overview

Working across multiple functional areas, the position plays a key role in maintaining operational readiness, ensuring compliance, and enabling successful project delivery in dynamic and fast-paced contexts.

The ideal candidate is proactive, detail-oriented, and experienced in managing operational functions in dynamic, multicultural environments.

Applicants must be willing and able to work in Kyiv, Ukraine. This is full-time position.

Expected Duties and Responsibilities  

The Ukraine Operations Manager will be responsible for the following: 

1. Operations & Project Coordination

• Coordinate day-to-day operations across multiple projects, ensuring alignment with timelines, deliverables, and organizational objectives.
• Track project progress, monitor milestones, and support implementation in line with contractual requirements.
• Assist Project Managers in planning, execution, and reporting of operational activities.
• Maintain project trackers, schedules, and internal coordination tools.

2. Procurement & Tender Management

• Support end-to-end procurement processes, including preparation of RFIs, RFQs, and tender documentation.
• Conduct vendor sourcing and market research across international suppliers (EU, US, Asia).
• Coordinate bid submissions, including compliance documentation and commercial proposals.
• Participate in evaluation and clarification processes with suppliers and partners.

3. Vendor & Partner Management

• Build and maintain relationships with vendors, subcontractors, and international partners.
• Negotiate commercial terms, including pricing, delivery timelines, Incoterms, and payment structures.
• Coordinate with manufacturers and suppliers to ensure technical and contractual compliance.

4. Financial & Administrative Support

• Monitor operational expenses and support budget tracking.
• Coordinate payments with finance teams and track vendor settlements.
• Prepare operational and financial reports for internal and external stakeholders.

5. Stakeholder Coordination & Communication

• Act as a key point of contact between internal teams, subcontractors, clients, and donors.
• Facilitate communication and ensure alignment across multiple stakeholders.
• Support preparation of presentations, reports, and official correspondence.

6. Recruitment & HR Support

• Support recruitment processes, including candidate sourcing, screening coordination, and interview scheduling.
• Assist with onboarding and operational setup for new hires.

Minimum Qualifications and Experience

• Bachelor’s degree in relevant field, such as international relations/development, social science, business administration, or global health;
• At least 3 years of relevant work experience supporting project-based operational functions, with at least 1 of experience managing a team, preferably within the international development context in Ukraine;
• Prior experience managing office operations, procurement, and logistics with staff supervision responsibilities;
• Familiarity with local Ukrainian operational best practices, and U.S. Government funded regulations for assistance awards;
• Detail-oriented with excellent organizational and prioritization skills;
• Ability to set clear goals and manage progress toward them;
• Strong administrative, organizational, and written and verbal communication skills;
• Excellent computer skills with proficiency in Microsoft Office and Outlook, and knowledge management platforms such as Dropbox or Box; and 
• Written and spoken fluency in Ukrainian and English.

Application instructions:

To apply, please submit your application via email to [email protected] and [email protected]. 

The Position is open until filled. Applications will be reviewed on a rolling basis. No telephone inquiries, please. Finalists will be contacted. 

Arroyo is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.