Фахівець/чиня з операційної діяльності

ВАКАНСІЯ: Фахівець/чиня з операційної діяльності  / Operations Officer for U.S. Cybersecurity for Critical Infrastructure in Ukraine (CCI) Activity

BACKGROUND:

The U.S. Cybersecurity for Critical Infrastructure in Ukraine (CCI) Activity began in May 2020. The purpose of the CCI Activity is to reduce, and ultimately eliminate, cybersecurity vulnerabilities in Ukraine’s critical infrastructure sectors. In the same way that cyberattacks drove Estonia to innovate cybersecurity practices, systems, and entrepreneurship as the backbone of its digital transformation. 

The CCI Activity continues to improve the cyber-resilience of Ukraine and its critical infrastructure sectors through three interlinked, mutually reinforcing objective areas that address legal, policy, institutional, workforce, and market gaps to strengthen long-term national resilience.

Building on progress achieved from 2020 to 2026, and under the Department of State, the Activity will continue implementation of these objectives while aligning them with U.S. foreign-policy priorities for trusted technology, supply-chain security, and transatlantic digital integration.

Objective 1: Create a safe, trusted environment to accelerate the development of people, processes, and technology to support cybersecurity across CI sectors and assets in Ukraine.

Objective 2: Strengthen Ukraine as a sovereign nation built on a secure, protected, and dynamic economy, supported by a talented pool of human capital.

Objective 3: Stimulate demand for and supply of Ukrainian cybersecurity solutions and service providers to empower, equip, and finance cybersecurity entrepreneurs and businesses

The CCI Activity consists of three complementary, mutually reinforcing, and integrated components:

Component 1: Strengthen the Cybersecurity Enabling Environment

This component enhances Ukraine’s ability to protect and modernize its civilian digital infrastructure by embedding U.S. and allied cybersecurity standards into the governance, architecture, and operational systems of critical infrastructure (CI). It prioritizes the divestment of high-risk digital assets and the adoption of secure-by-design technologies that advance trusted supply chains, secure communications, and resilient public services in line with U.S. strategic and commercial interests.

Component 2: Develop Ukraine’s Cybersecurity Workforce

This component builds the institutional and technical foundation for a civilian cyber workforce capable of securing Ukraine’s critical infrastructure during wartime and sustaining digital resilience throughout long-term recovery. It anchors that workforce in U.S.-backed standards, trusted technology principles, and interoperable training models aligned with allied strategic frameworks. All workforce development activities under this component shall be focused on applied operational capability and demonstrable use of skills, rather than academic, theoretical, or strategy-only training outcomes.

Component 3: Build a Resilient Cybersecurity Industry

This component strengthens Ukraine’s domestic cybersecurity and dual-use technology sector as a frontline contributor to national resilience and a trusted partner in U.S. and allied digital ecosystems. It aims to reduce Ukraine’s reliance on high-risk and adversary-origin platforms, and position select Ukrainian firms as interoperable contributors within U.S. and allied technology supply chains where this serves U.S. strategic, security, and commercial interests.

1. Role’s Purpose:

The overall role of the Operations Officer is to ensure the proper flow of office procedures and to support the U.S. Cybersecurity for Critical Infrastructure in Ukraine (CCI) Activity team by performing routine office duties. S/he will maintain a positive and friendly company image by acting as the first line of contact to visitors, customers, and vendors in person, online, and via telephone, oversee the maintenance and operation of office equipment, and keep the supplies in stock. S/he will assist in procurements related to the CCI Activity operations and participate in the organization of the CCI Activity events. The Operations Officer’s role will include working closely with the CCI Activity team by handling clerical duties, coordinating calendars, organizing meetings, and performing other duties as required.

2. Tasks/responsibilities:

The Operations Officer will be responsible for the following tasks:

Office Administration:

• Welcoming and escorting visitors to the relevant office/personnel at the Kyiv office
• Support receipt and timely distribution of mail, DHL, and other communications to responsible project staff;
• Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations;
• Perform bookkeeping tasks such as invoicing, monitoring accounts receivable, registering receipts, and incoming/outgoing correspondence;
• Maintain general office files related to the S. Cybersecurity Activity in Ukraine operations;
• Oversee the maintenance of office facilities and equipment;
• Provide support to the Administrative and Logistics Manager with inventory on an as-needed basis
• Support operational and technical team procurements under BPA, including but not limited to oral/written translation services, travel, and events organization for the CCI Activity team;
• Serve as a primary point of contact for those BPA holders who provide overarching support to the project
• Ensure timely processing of operations-related procurement requests in TAMIS and submission of payment requests;
• Provide timely support to Activity staff to ensure compliance with DOS/DAI policies and procedures;
• Maintain accurate and complete operational record-keeping and filing systems;
• Ability to provide adequate coverage in the absence of the Administrative and Logistics Manager
• Support the Administrative and Logistics Manager with Activity registration processes when needed
• Other tasks, if needed.

Logistics:

• Assist in scheduling and preparing travel arrangements for meetings and events;
• Support and will act as a primary point of contact with the technical teams for arranging and selecting event venues, conferences, etc.;
• Coordinate travel/logistics arrangements for Activity staff when needed and on time.
• Perform other relevant duties, activity-related as directed by his/her direct supervisor or the Director of Finance and Operations.

3. Qualifications:

• BA or BS degree or equivalent;
• Native Ukrainian speaker;
• At least 3 years of work experience in the administrative support field, in the private sector or international donor-funded projects;
• Procurement experience is a plus
• Writing, reading, and speaking skills in English are mandatory
• Excellent verbal and written communication and interpersonal skills;
• Proficiency using the Microsoft Office suite and other relevant software;
• Ability to multitask and prioritize tasks.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran. 

DAI and its employees are committed to confronting discrimination in all forms, nurturing respect for our interpersonal relationships, and holding ourselves accountable for positive change within the company and in the communities, cultures, and countries in which we live and work.  DAI is committed to attracting and retaining the best employees from all races, ethnicities, and backgrounds in our continued effort to become a better development partner. 

DAI upholds the highest ethical standards. We are committed to the prevention of sexual exploitation, abuse, and harassment as well as other ethical breaches. All our positions are therefore subject to stringent vetting and reference checks.”

DAI promotes workforce diversity and encourages persons from excluded groups, including persons with disabilities, to apply.

It’s Kyiv-based position, long-term. 

Qualified candidates should send their CV and cover letter to [email protected]. by February 27, 2026 6:00pm Kyiv time. Only short-listed candidates will receive notice requesting additional information. Interviews will be conducted on the rolling basis.