Вакансія: Program Assistant at America House Kyiv

Location: Kyiv, Ukraine

Group/Practice/Unit: Communities & Governance 

Who We Are

IREX is a global development and education organization. We strive for a more just, prosperous, and inclusive world—where individuals reach their full potential, governments serve their people, and communities thrive. With a projected annual portfolio of more than $100 million and more than 600 staff worldwide, we work with partners in more than 100 countries in four areas essential to progress: cultivating leaders, empowering youth, strengthening institutions, and increasing access to quality education and information.

Summary of America House Program 

Through the U.S. Embassy in Ukraine, IREX administers the America House project, a network of welcoming, dynamic spaces in Kyiv, Odesa and Lviv that foster discussion and debate, provides opportunities for professional and personal skill building, and sparks creativity and collaboration around shared Ukrainian and U.S. values. America House Kyiv offers not only a physical space, but also a virtual hub, which facilitates access to balanced resources and information. Peer-to-peer cultural exchanges, discussions and learning at America House Kyiv provide visitors with a seat in “America’s living room.” For more detailed information about America House Kyiv please visit www.americahousekyiv.org.  

Summary of Position

The America House Program Assistant is responsible for welcoming and helping visitors, and partners, providing information on programs, resources and opportunities offered, assisting with organizing America House Kyiv events and other tasks to implement programs. We are doers. Our decades of on-the-ground experience help us create greater impact, practical recommendations, and lasting partnerships.

Are you the next member of our team?

Your Background & Skills:

• Bachelor’s degree;
• Excellent English and Ukrainian;
• Strong intercultural and communications skills;
• Excellent verbal and written communication skills;
• Reliable team player;
• Demonstrated customer-service orientation, skilled at handling multiple tasks and able to maintain a calm, friendly demeanor under stressful situations;
• Must be able to adhere to tight deadlines;
• Familiarity with Word, Excel, PowerPoint, Adobe InDesign, Photoshop, Illustrator, and other related graphic media applications software is an advantage;
• Experience working in communications is an advantage;
• Experience studying in the United States or holding an ECA alumnus/a status is an advantage.

Your Daily Tasks:                                                                                                                                            

• Assist with America House Kyiv program development and implementation in online, offline and hybrid formats;
• Lead correspondence with speakers and partners in preparation for lectures, workshops and other activities;
• Assist with writing narrative reports and monthly plans;
• Assist with reporting, internal procedures and management of America House resources through data entry into excel worksheets and calendars;
• Write and translate outgoing communication and promotional materials into English and Ukrainian;
• Assist with day-to-day management and organization of America House Kyiv virtual and physical resources;
• Meet and greet visitors and callers with courtesy and professionalism. Provide basic information to general inquiries verbally and in written form through America House’s communication channels, present America House resources, programming and opportunities for its visitors;
• Register new members and maintain membership, visitors, and program attendees database;
• Assist visitors with checking out and using IT equipment. Provide basic tech support for laptop and tablet use;
• Support the America House team as needed and provide general support to staff including photocopying, filing, note-taking and other relevant duties;
• Provide logistical support and room setup for in-person and hybrid events. Please note that the room setup often requires moving chairs and tables;
• Maintain office stock of office supplies and order new supplies when need arises;
• Interpret/translate for the international guests;
• Ensure America House Kyiv public spaces are always in presentable and working condition;
• Liaise with America House team, cafeteria staff, cleaning staff and other support staff to make sure the regular operation runs smoothly, are equipped with all the necessities, supplies are in place, and visitors’ questions are addressed;
• Other support duties as needed. 

We conduct background checks on all successful candidates.

This position is eligible for partial remote work, but the candidate is required to visit office several times per work week.

This position is not eligible for Immigration Sponsorship. 

NO PHONE CALLS PLEASE

EOE – Equal Opportunity Employer

We are an Equal Opportunity Employer, including disability/vets.

To apply please submit your resume to: [email protected].