Координатор ICLA (інформування, консультування та правова допомога)


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Iuliia Khatsenko

Vacancy вакансія
Координатор ICLA (інформування, консультування та правова допомога)

About Us

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability. 

Job Description

Generic responsibilities

These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.

  • Adherence to NRC policies, guidance and procedures
  • Contribute to ICLA strategy development, project proposals drafting and provide input on needs and gaps
  • Coordinate, manage and implement the portfolio of ICLA projects (activities, budget and project documentation) as delegated by the ICLA Project Manager in line with proposals, strategies and donor requirements, and ensure high technical quality
  • Support implementation of project cycle management activities according to NRC framework.
  • Oversee the provision of legal services to NRC beneficiaries in the relevant area
  • Ensure that projects target beneficiaries most in need of legal protection, explore and asses new and better ways to assist
  • Promote and share ideas for improvement and necessary changes in the activities
  • Supervise the ICLA team located in Lviv area office and Ternopil sub-office, ensure their capacity building and transfer key skills;
  • Contribute to protection needs and trends identification
  • Liaise and collaborate with relevant local authorities and other key stakeholders

Specific responsibilities

These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

  • Manage, supervise and support ICLA team through capacity building activities and on-the-job training
  • Identify appropriate locations for ICLA outreach work and establishment of activities in coordination with ICLA team.
  • Monitor and follow-up on the quality of ICLA services provided
  • Monitor and supervise ICLA Partners activities, as delegated by the Project Manager
  • Conduct field visits to targeted locations, including to ICLA Partners locations
  • Monitor, analyse and document issues of concern arising during legal case management
  • Monitor the project performance and progress towards set targets according to ICLA database and other monitoring tools
  • Assist in development and design of the relevant reporting templates
  • Contribute to the development of SOPs, checklists and relevant ICLA tools.
  • Deliver timely and quality regular and ad hoc reporting on quantitative and qualitative aspects of the implementation.
  • Contribute to the proposals, report writing and budgets drafting process
  • Conduct CC specific technical assessment and present recommendations
  • Coordinate with project staff from other NRC programmes in relation to planning and implementation of programme interventions, ensure integrated programming response when applicable 
  • Coordinate with the Advocacy unit and contribute to evidence-based advocacy efforts, built around legal protection programming
  • Contribute to organisational learning through the provision specific technical analysis, lessons learned and reports
  • Prepare, organize and facilitate trainings, workshops, webinars and other events according to the plans/requests
  • Ensure effective use of internal and external referral mechanisms and pathways.
  • Provide regular progress and administrative reports to the line manager
  • Ensure proper filing of documents
  • Represent ICLA in coordination fora and working groups (e.g. Protection cluster field coordination)
  • Perform any other tasks as requested by line management

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

  • Programme development , strategy and project planning and revising of projects: ICLA Project Manager, ICLA Specialist, Regional ICLA Programme Adviser
  • Proposal development, project revising and reporting: ICLA Project Manager, ICLA Specialist, Support Managers (Support Manager, Finance Manager/HR Manager/Coordinator), Security Officer
  • Area operation: Area Manager, Area Programme Manager, Support Managers, HR Coordinator, Security Officer
  • Capacity development: HR Coordinator, Support Managers
  • Implementation: ICLA Project Manager, Area Programme Manager, Support Managers
  • Relevant external stakeholders, host and IDPs community, local authorities, humanitarian actors and local organizations

2. Competencies

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies:

  • Minimum 3 years of relevant job experience in a similar role, preferably within the humanitarian sector
  • Documented results related to the position’s responsibilities
  • Proven experience in coordinating activities and liaising with external actors
  • Previous experience from working in complex and volatile contexts
  • Proficiency in Microsoft Office applications including Word, Excel, and PowerPoint
  • Fluency in English, both written and verbal

Context/ Specific skills, knowledge and experience:

  • Bachelor degree in law, human rights, international relations, political sciences or equivalent
  • Understanding of laws and regulations related to internal displacement is an asset
  • In depth knowledge of the context in Ukraine
  • Fluency in Ukrainian and Russian language
  • Experience with start-up of legal protection programmes is an asset

2. Behavioral competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

  • Handling insecure environments
  • Managing resources to optimize results
  • Empowering and building trust
  • Managing performance and development
  • Planning and delivering results

We offer:

  • Type of contract: national employment contract 1 year (with possible extension)
  • Salary/benefits: According to NRC salary scale, terms and conditions.
  • Duty station: Lviv, Ukraine.

This position is for Ukrainian nationals only.

The deadline for the applications - 02.06.2022.

Please note that we will contact only shortlisted candidates.

NRC retains the discretion to cancel the recruitment.

NRC might review applications before advert deadline, therefore interested candidates are encouraged to apply early.


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