National Consultant for social e-services automation | ПРООН

UNDP DIA Support Project is looking for a consultant for a 12-month assignment to analyse practices of automated e-services implementation, propose ways to implement newly automated e-services, monitor their work, and propose changes based on collected data on service use and user feedback. It will help to implement high-quality automated e-services with positive user feedback and good successful use statistics.

The following fully automated social e-services will be developed:

• IDP registration with application for monetary assistance (being transformed to automatic provision);
• Termination of IDP status (in development);
• Monetary assistance to low-income families (in development).

Hence, the main objective of the assignment is analysing relevant data and developing a strategy and propositions for automated social e-services implementation.

Required experience and qualifications:

• At least a university degree (Bachelor’s) in computer science, communication technologies, cybersecurity, management, public administration, marketing, or another sphere;
• At least 2 years of experience as a project manager;
• At least 5 years of experience within IT-related projects;
• Experience in government IT projects will be an asset;
• Experience in social sphere projects will be an asset;
• Fluent Ukrainian, working knowledge of English will be an asset.

Documents to be included when submitting the proposal:

1. Personal CV, including information about experience in similar projects / assignments, as well as the email and telephone contacts of at least three (3) professional references;
2. Financial proposal in line with the information presented in Section 4. Measurable outputs of the work assignment/deliverables;
3. Duly accomplished Letter of Confirmation of Interest and Availability (template may be found at https://cutt.ly/Bzs6D4A).

The application deadline is 9 November 2022.

For more information on the scope of work, requirements, and application process, please visit.