Фахівець/чиня з управляння інформацією (Information Management Officer)


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Фахівець/чиня з управляння інформацією (Information Management Officer)

Title: Information Management Officer (Child Protection Area of Responsibility)

Job no: 566171
Contract type: Temporary Appointment (364 days)
Duty Station: Kyiv
Level: NO-2
Categories: Child Protection, Knowledge Management, Research, Planning, Monitoring and Evaluation

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, hope

UNICEF Ukraine

Ласкаво просимо в команду ЮНІСЕФ! – YouTube

How can you make a difference?


The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programmes, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

The cluster approach ensures clear leadership, predictability, and accountability in international responses to humanitarian emergencies by clarifying the division of labour among organizations and better defining their roles and responsibilities within the different sectors of the response. It aims to make the international humanitarian community better organized and more accountable and professional, so that it can be a better partner for the affected people, host governments, local authorities, local civil society, and resourcing partners.

The Child Protection Sub-cluster activated in Ukraine in 2014, led by UNICEF. As of the 24th of February 2022, a large-scale military offensive by the Russian Federation was launched in Ukraine. The affected population is projected to reach 18m, including up to 6.7m IDPs. Psychosocial distress and trauma, vulnerability of those on the move (mostly children and women), and unaccompanied and separated children have all been identified as immediate child protection issues, amongst others. With the recent escalation of the conflict and deteriorating humanitarian situation, the Ukraine Child Protection Sub-cluster requires full time information management to ensure that coordination functions are delivered effectively and efficiently.

UNICEF, as highlighted in their Core Commitments for Children in Humanitarian Action, is fully committed to interagency humanitarian reform, and supports this through provision of leadership and participation in assigned clusters and sectors.

Job organizational context:

Under the overall supervision of the Child Protection National Coordinator, the Information Management Officer (Child Protection Area of Responsibility) (the CP AoR IMO/support officer), promotes cluster goals and objectives by coordinating CP AoR stakeholders ensure that they deliver on their agreed minimum commitments (see IASC Reference Module for Cluster Coordination at the Country Level, November 2012) and Inter-cluster coordination bodies established by the HCT/UNOCHA.

The CP AoR IMO/support officer is a CP AoR  Coordination core team member.  The overall aim of this role is to support the coordination of a timely, coherent and effective child protection preparedness, planning and response by mobilizing and coordinating Child Protection stakeholders to respond in a strategic manner to existing and potential emergencies.

Purpose for the job:

The CP AoR support officer with IMO function reports to the National CP AoR coordinator for supervision and is a member of the CP AoR Coordination core team. The overall aim of this role is to support the coordination of timely, coherent, and effective child protection preparedness, planning, and response by mobilizing and coordinating child protection stakeholders to respond strategically to existing and potential emergencies at the national and sub-national level. The purpose of this post is to manage the collection, analysis, and sharing of information that is crucial for Cluster participants to make informed, evidence-based strategic decisions.

Key function, accountabilities and related duties/tasks:

Summary of key functions/accountabilities:

  1. Support service delivery
  2. Informing strategic decision-making of the HC/HCT for the humanitarian response
  3. Planning and strategy development
  4. Networking and partnership building
  5. Support robust and evidence-based advocacy
  6. Monitoring and reporting the implementation of the cluster strategy and results
  7. Contingency planning
  8. Innovation, knowledge management and capacity building

Core cluster functions:

1. Supporting service delivery

  • Provide a platform to ensure that service delivery is driven by the agreed strategic priorities
  • Develop mechanisms to eliminate duplication of service delivery
  • Contribute to the development and establishment of sectoral programme goals, objectives, strategies, and results-based planning through research, analysis and reporting of child protection and other related information for development planning and priority and goal setting.

2. Informing strategic decision-making of the HC/HCT for the humanitarian response

  • Needs assessment and gap analysis (across other sectors and within the sector)
  • Analysis to identify and address (emerging) gaps, obstacles, duplication, and cross-cutting issues.
  • Prioritization, grounded in response analysis

3. Planning and strategy development

  • Develop sectoral plans, objectives and indicators directly support realization of the HC/HCT strategic priorities
  •  Application and adherence to existing standards and guidelines
  •  Clarify funding requirements, prioritization, and cluster contributions to HC’s overall humanitarian funding considerations (Flash Appeal, CAP, ERF/CHF, CERF)

4. Networking and partnership building

  • Build and sustain close working partnerships with government counterparts and national stakeholders through active sharing of information and knowledge to facilitate programme implementation and build capacity of stakeholders to achieve and sustain results on child protection.
  • Participate in inter-agency meetings/events on programming to collaborate with inter-agency partners/colleagues on UNDAF operational planning and preparation of child protection programmes/projects, and to integrate and harmonize UNICEF’s position and strategies with UNDAF development and planning processes.
  • Research information on potential donors and prepare resource mobilization materials and briefs for fund raising and partnership development purposes.
  • Draft communication and information materials for CO programme advocacy to promote awareness, establish partnership/alliances and support fund raising for child protection programmes.

5. Advocacy

  • Identify advocacy concerns to contribute to HC and HCT messaging  and action
  • Undertaking advocacy activities on behalf of cluster participants and the affected population

6. Monitoring and reporting the implementation of the cluster strategy and results; recommending corrective action where necessary

7. Contingency planning/preparedness for recurrent disasters whenever feasible and relevant.

8. Innovation, knowledge management and capacity building

  • Identify, capture, synthesize, and share lessons learned for knowledge development and to build the capacity of stakeholders.
  • Apply innovative approaches and promote good practices to support the implementation and delivery of concrete and sustainable programme results.
  • Research and report on best and cutting edge practices for development planning of knowledge products and systems.
  • Participate as a resource person in capacity building initiatives to enhance the competencies of clients and

To qualify as an advocate for every child you will have…


  • A university degree in in a subject area relevant to information management


  • A minimum of two years of professional experience in humanitarian and cluster system, Information Management.   
  • Fieldwork experience is required.
  • Experience in emergency planning is highly desirable.
  • Relevant experience in programme development in child protection related areas in a UN system agency or organization is considered as an asset.
  • Experience in Child Protection AoR information management an advantage

Language Requirements:

  • Fluency in English is required. Knowledge of another official UN language is an asset.


  • Good analytical and writing skills, advocacy, and presentational skills.
  • Understands key technical issues for the CP AoR/ CP Sub- cluster sufficiently well enough to be able to: engage with CP AoR participants; make full use of their experience and knowledge; guide strategy and plans; communicate and advocate on important issues.
  • Understands the rationale behind Humanitarian Reform, its main components and recent developments including the Transformative Agenda.
  • Understands, uses, and adapts the tools, mechanisms, and processes developed as part of Humanitarian Reform.
  • Demonstrates commitment to Humanitarian Principles: https://docs.unocha.org/sites/dms/Documents/OOM-humanitarianprinciples_eng_June12.pdf
  • Demonstrates commitment to Principles of Partnership: http://www.globalhumanitarianplatform.org/doc00003804.doc
  • Communicates, works, and networks effectively with a wide range of people to reach broad consensus on a well-coordinated response, and demonstrates leadership where required.
  • Thinks and acts strategically and ensures that cluster activities are prioritised and aligned within an agreed strategy.
  • Demonstrates commitment to the cluster and independence from employing organisation.
  • Successful track-record in presenting complex issues to various stake holders effectively, sensitively, and within professional

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

  • Demonstrates Self Awareness and Ethical Awareness (1)
  • Works Collaboratively with others (1)
  • Builds and Maintains Partnerships (1)
  • Innovates and Embraces Change (1)
  • Thinks and Acts Strategically (1)
  • Drive to achieve impactful results (1)
  • Manages ambiguity and complexity (1)

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable women are encouraged to apply.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

This position is based in Kyiv and the incumbent will be expected be work on-site. However, depending on the security conditions and advisory, s/he will be required to relocate within Ukraine.

Application Deadline: 10 October 2023 FLE Daylight Time


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