Провідний/а юрист/ка / ICLA Capacity Building (Support improving the quality of services) Technical Officer

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Провідний/а юрист/ка / ICLA Capacity Building (Support improving the quality of services) Technical Officer

ABOUT US

The Norwegian Refugee Council (NRC) is an independent humanitarian organization helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their country. NRC is an equal opportunities employer that aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

JOB DESCRIPTION

1. Role and responsibilities 

The role of NRC ICLA Capacity Building (Support improving the quality of services) technical officer is to contribute to building the capacity of the team, this includes regular field visits, and observing the language, topics, information, and soft skills that the ICLA team uses while providing their services. In addition, the ICLA TO Capacity building will contribute to designing and creating the training, workshops, webinars, and seminars for external actors. This role contributes to the quality check and works closely with ICLA Coordinators.

Generic responsibilities:

  • Ensure compliance with NRC policies, guidelines and standards
  • Ensure compliance with ICLA strategy, tools, handbooks, guidelines and standards
  • ICLA specific technical responsibility for the implementation, quality control, monitoring, project documentation and tracking of financial expenditures for technical activities of ICLA projects
  • Provide specific technical support and capacity building towards project staff
  • Provide specific technical analysis and feedback to NRC representatives in coordination forums
  • Assess, promote and document ideas for technical improvement and further program development options
  • Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist
  • Ensure proper filing of documents
  • Contribute to specific protection risks and needs analyses
  • Contribute to designing of protection response to identified risks and needs.

Specific responsibilities:

  • Facilitate knowledge management within NRC ICLA north team on organizational, program, and legal levels by preparing and provide (if requested) training on new SOPs, Guidelines, soft skills, ICLA forms, and data collection… etc
  • Prepare and facilitate external stakeholders training (including but not specific to preparing literature, materials, manuals, information, and visuals …etc ).
  • Compile narrative and statistical reports in the respective formats
  • Prepare and provide training, webinars, seminars, workshops and lectures for beneficiaries according to the Capacity Building Plan
  • Submission of proposals and amendments to the Capacity Building Plan
  • Preparation of PowerPoint presentations on legal issues
  • Accompany ICLA team members to the field and attend ICLA information sessions, as well as conducting rapid outcome monitoring checks.
  • Review General information scripts and the language of the Counselling provided to ensure that it is easily understood by beneficiaries.
  • Provide general information sessions and helpline support when requested by the line manager.
  • Perform any other tasks as requested by ICLA Project Manager

2. Competencies 

Professional competencies:

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies:

  • Experience from working on the similar positions in a humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Fluency in English, Ukrainian and Russian, both written and verbal

Context/ Specific skills, knowledge and experience:

  • High education in law, political science, Education or any relevant field
  • Experience in the Ukrainian policy-making process and advocacy is an asset.
  • Experience in designing and proving training, and training materials and preferably TOT certified.
  • Experience in data collection is preferred.
  • Excellent drafting skills.
  • Excellent communication skills
  • Good knowledge of the context in North Ukraine
  • Good Knowledge of software programs (MS Word, Excel, Access, PowerPoint)

Behavioral competencies

  • Managing resources to optimize results
  • Handling insecure environments
  • Working with people
  • Coping with change
  • Planning and delivering results
  • Communicating with impact and respect
  • Analyzing

Key Information – Please Take Note When Applying

  • Learn more about NRC here
  • To apply as an internal candidate, please click on the suitcase icon “I am an employee” on the top right of the page to be redirected to NRC’s internal career site.
  • Apply by completing all the system-required fields of your experience, employment history, and education in your application.
  • Ensure to attach your latest CV.
  • Submit your application and CV in English.
  • When creating your profile, include your full name as per your passport.
  • Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.
  • Unsolicited applications not related to this specific job advertisement will not be considered.
  • Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.

We offer:

  • Type of contract: national employment contract until 31.12.2023 (with possible extension)
  • Salary/benefits: According to NRC salary scale, terms, and conditions.
  • Duty station: Kyiv, Ukraine.

This position is for Ukrainian nationals only. Please click here to visit our website and apply.


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