Провідний фахівець/чиня відділу програми

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

 The Program Summary

Mercy Corps’ Ukraine response meets the humanitarian needs of people affected by the war in Ukraine. Since the escalation of the war in 2022, Mercy Corps has supported more than 750,000 conflict-affected people in Ukraine and neighboring countries. We have provided cash assistance, in-kind humanitarian assistance, and psychosocial support for people in emergency situations; grants for micro, small and medium businesses, as well as small to medium farming enterprises; and conducted large-scale information campaigns. Notably, nearly all our programming is delivered in partnership with local and national civil society organizations matching humanitarian action and resilience programing with capacity strengthening and a real commitment to localization.

Mercy Corps is focused on the emergency delivery of aid to the affected populations, primarily through Multi-Purpose Cash Assistance (MPCA) and in-kind food and non-food assistance. Mercy Corps will continue this life saving assistance for as long as it is needed but acknowledges that recovery and resilience requires access to steady income alongside functioning markets. Therefore, alongside ongoing emergency activities, Mercy Corps has launched Ukraine Economic Resilience Program (ERP), that contributes to stabilization of livelihoods and improved resilience for IDPs and conflict-affected individuals. In line with direct investments to support self-employment opportunities, SME and agriculture sectors, ERP works as an adaptive response mechanism and adjusts programming according to ongoing analysis of the context and potentially changing needs.

The Position (General Position Summary)

Under the direct supervision of Economic Resilience Program Manager, the Senior Program Officer is responsible for providing comprehensive support in the implementation of the program. This includes but not limited in overseeing the proper management of contractual documentation, assisting in budgetary control for financial assistance expenditures, and reviewing business plans and related documentation under the Economic Resilience Program. He/She at the same time should promote Mercy Corps values through various entry points in the project and preserve staff moral and enthusiasm for the project work.

Essential Responsibilities

Contractual Documentation Management:

• Ensure the accurate and timely preparation, review, and execution of contractual documentation related to the program.
• Collaborate with relevant stakeholders to ensure compliance with organizational policies and procedures.
• Maintain a systematic record-keeping system for all contractual documents and associated correspondence.

Budgetary Control:

• Assist in monitoring budgetary allocations for financial assistance provided under the program.
• Review expenditure reports and ensure adherence to approved budgets.
• Identify discrepancies or irregularities and recommend corrective actions as necessary.

Business Plan Review:

• Evaluate business plans submitted by program participants for viability, feasibility, and alignment with program objectives.
• Provide feedback and guidance to responsible executives to improve the quality and effectiveness of provided business plans.
• Coordinate with program teams to ensure seamless integration of business plans with program activities.

Documentation Review:

• Review supporting documentation submitted along with business plans, such as financial statements, market analyses, and feasibility studies.
• Verify the accuracy and completeness of documentation to support decision-making processes.
• Document findings and recommendations for further action or approval.

Program Support:

• Collaborate with program teams to facilitate the smooth implementation of program activities especially communicate with program teams and participants related to documents collection, agreement signing, payments made, report preparation and reports revision.
• Build capacity of new Resilience staff members.
• Participate in field assessment visits to program participants.
• Contribute to program monitoring and evaluation efforts by providing relevant data.
• Ensure payments to program participants are made (initiate payment requests).
• Conduct steps related to funds allocation and payment provision in the tracking online-platform/database.
• Prepare and provide report on ERP to Food Security and Livelihoods Cluster on a monthly basis.

Accountability: Accountable to Mercy Corps Procurement and Sub-Awards Policy and Procedures. Maintains accurate electronic and hardcopy files of procurement/sub-award and other relevant files.

Reports Directly To: Economic Resilience Program Manager

Works Directly With: Economic Resilience Program implementation team, Program Departments, Program Performance and Quality (PaQ), Operations Team, Security Management, Finance.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

• Diploma or University Degree in international studies, social, economic or other relevant field is desired.
• At least 5 years of experience working in a non-governmental organization (NGO) or CBO focused on humanitarian assistance, relief or development work is desirable.
• Proven experience in contract management, budgetary control, and business plan evaluation.
• Strong analytical skills with the ability to assess complex financial and business documents.
• Familiarity with the MS Office software (i.e., Word, Excel, and PowerPoint) is required.
• Good verbal and written Ukrainian and English is required.
• Knowledge of humanitarian standards and codes, including SPHERE, HAP is an asset.

Success Factors

To be success in the role of Senior Program Officer hinges on meticulous attention to detail, robust analytical skills, and effective communication and collaboration with stakeholders. Strong multi-tasking, organizational, prioritization skills are necessary. Accuracy and attention to details are necessary. A demonstrated ability to work quickly, accurately, meet deadlines, and process information in support of changing program activities is necessary. Ability to coordinate with different members/levels of a team. Ability to travel within Ukraine and work in Remote project environment if security permits.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

Only pre-selected candidates will be contacted for an interview.

People with disabilities and veteran status are welcome to apply.

Please, apply: Sr. Program Officer (Lviv) | Mercy Corps Ukraine (ultipro.com)