Керівник/-ця з розвитку ринкових систем

Будь ласка, надсилайте свої резюме: Market Systems Development Lead | Mercy Corps Ukraine

About Mercy Corps:

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.  

Now, and for the future. 

The Program/Department Summary:

Enhancing resilience is at the heart of what Mercy Corps does and how we work. Mercy Corps strengthens sources of resilience to enhance the capacities of people, markets, and institutions to handle shocks, reduce risk, build more equitable and responsive systems, and improve well-being. Through our programmes, partnerships, and influence, we support communities to cope, adapt, and ultimately thrive.

The 3-year FCDO-funded Building Livelihoods and Opportunities for Optimised Markets (BLOOM) programme aims to provide resilience support (farm & off-farm) to improve the food security and self-reliance of vulnerable, war-affected households and communities by protecting and restoring their food production and livelihoods. BLOOM will address immediate livelihood needs and market barriers in conflict-affected oblasts utilising a push-pull approach: Track 1 provides direct support (push) where needed, while Track 2 supports and strengthens the market systems Ukrainians rely on most both in and out of crisis (pull). Track 1 strengthens the resilience of vulnerable populations, helping them cope and adapt within ongoing crisis. This includes farm and off-farm cash grants, capacity strengthening, and protection services. These efforts, delivered in partnership with local actors, promote equity by enabling vulnerable households to transition from meeting immediate needs to economic self-reliance (Outcome 1). Track 2 complements Track 1 with “pull” mechanisms to improve quality and responsiveness of the social and economic systems communities rely on. A Market Systems Diagnostic will identify systemic barriers that hinder micro, small, and medium-sized enterprises’ (MSME) resilience and growth. The programme’s Growth and Resilience Opportunity Facility (GRO Facility) will offer a suite of customized support for local actors, including a Challenge Fund, to pilot inclusive business models and catalyse local investment. By integrating real-time learning from Track 1, the Diagnostic will inform evidence-based, targeted solutions to meet Ukraine’s evolving recovery needs (Outcome 2).

General Position Summary:

Mercy Corps is seeking candidates to lead implementation of the Track 2 component – leading the market system diagnostic and using the results to develop and implement the GRO Facility. The successful candidate will oversee the implementation of the consortium’s programming under Track 2, as well as providing technical oversight on Market Systems Development (MSD), particularly under Track 2 but also under Track 1 interventions, where appropriate. 

The Track 2 & MSD Lead will be responsible for coordinating and implementing the delivery of the Track 2 component, including daily management of programme activities and staff, and ensuring appropriate systems and support mechanisms are in place to track, analyse and report on results. S/he will be a strong team leader and an effective communicator, able to work with internal and external stakeholders to achieve common objectives.  

S/he will serve as a guide and mentor for programme staff, enabling them to apply the MSD approach to diagnose market systems challenges and design and deliver quality programme implementation using the MSD approach. This includes helping to identify strategic areas of focus (sub-sectors or cross-cutting areas such as finance), setting vision for sustainable systemic change, designing and implementing interventions and monitoring results, all under the umbrella of the GRO Facility.  This work will be done in close coordination with the Consortium Director as well as in close collaboration with other team members, particularly the Track 1 Lead and cross-cutting teams such as MRM, GESI and Protection teams and other members of the Programme Management Unit (PMU).

Essential Responsibilities

Safeguarding Responsibilities

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Program management

• Provide effective overall leadership in the management of Track 2 interventions.
• Lead the development of a market systems diagnostic, including sector selection, market mapping, partner identification and intervention design.
• Utilise the results of the diagnostic to lead the development of a methodology for the GRO Facility and manage activities. 
• Coordinate closely with the Consortium Director and other members of the PMU to ensure coordination between the programme’s diverse activities, including Track 1 activities. 
• Ensure timely and effective design and implementation of interventions, and achievement of targets, on time, on scope and on budget for Track 2 activities. 
• Support the PMU to build, manage and maintain relationships with the donor, and communicate progress of Track 2 interventions. 
• Support preparation of high-quality donor and internal reports, in collaboration with the programme teams and the other support teams, and in alignment with the process set out by the Consortium Director and Monitoring & Results Management (MRM) Manager. These reports should demonstrate how Track 2 activities contribute to the overall strategic objectives. 
• Collaborate closely with the Consortium Director to support partnership planning and modalities that enable effective MSD implementation. 

Technical Leadership 

• Ensure design and implementation of MSD programming aligns with MSD principles and standards, while also integrating technical resources and drawing on technical experts from other areas, such as GESI and climate resilience. 
• Lead and manage sub-sector selection research and subsequent market system assessments (MSAs), and lead on putting findings into action.
• In collaboration with program coordinators and Track 1 Lead, support adaptive management practices to ensure adequate targeting and programme success.
• Provide technical review of work products and deliverables related to MSD, including partnership engagement designs, scopes of work, and key deliverables. 
• Coordinate with procurement, logistics, security, administration and human resources teams to ensure operational systems enable a diversely-skilled programme team to implement MSD effectively – including supporting the team with processes and procedures for engaging and building partnerships with the private sector, intervention or concept design, and adaptive management. Work closely with the MC Ukraine Senior Management Team (SMT) and other programme team members to navigate and strengthen operational systems to support MSD implementation.  

Team Management

• Manage a team of implementation staff dedicated to delivering Track 2 activities. 
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence while also valuing diversity, debate, and disagreement. 
• Promote accountability, communicate expectations, and provide constructive feedback via regular performance discussions and strong performance management protocols.  
• Supervise, hire, and orient new team members as necessary.
• Work with other colleagues to identify training needs and capacity gaps, to train and mentor staff in MSD approaches to ensure implementation of MSD programme activities, and support them to access additional professional development and technical capacity building as appropriate to their individual professional development. 
• Recognise opportunities for innovative action and create an environment where alternative viewpoints are welcomed.  
• Work closely with the BLOOM PMU to ensure cross-learning with other components of BLOOM and members of the wider consortium, avoiding any siloes. 

Programme Monitoring, Evaluation & Learning 

• Work with the MEL team to develop and implement a MEL plan for Track 2, with clear designation of roles and responsibilities between the programme and MEL teams.  
• Ensure that robust monitoring and evaluation, quality data collection and analysis systems are in place, adhered to and used as a decision-making tool, in coordination with the MEL team.  
• Support the MRM Manager in developing the programme Evidence & Learning plan, including the development of case studies and learning documents. 
• As relevant, collaborate closely with the MC global Technical Resources and Quality team to provide feedback and share lessons to improve Mercy Corps’ MSD programme design and implementation. 

 Supervisory Responsibility Directly supervises two Business Support Coordinators and indirectly supervises two Business Support Officers.

Accountability

Reports Directly To: BLOOM Consortium Director

Works Directly With: Programme Management Unit (PMU), Steering Committee, MC Ukraine Director of Programmes, MC Finance and Operations teams, consortium partner focal points. Coordinates with HQ International Finance and the Technical Resources and Quality Unit.

Minimum Qualifications & Transferable Skills

• At least 7 years of experience advising or managing MSD programmes, at least 5 years in senior advisory or management roles on MSD-related projects in the field. 
• Deep understanding of MSD methodology, frameworks, and their operationalisation. 
• Demonstrated experience operationalising MSD tactics, including experience navigating NGO procurement and administration systems. 
• Experience working on large, complex ‘hybrid’ programmes preferred. 
• Prior experience implementing programmes in Ukraine or similar complex, conflict-affected environments preferred. 
• Prior experience working on FCDO-funded programmes is advantageous. 
• Effective verbal and written communication, multi-tasking, organisational and prioritisation skills. 
• Excellent oral and written English skills required; fluency in Ukrainian and/or Russian required.
• Ability to work effectively with an ethnically diverse team in a sensitive environment.

 Living Conditions / Environmental Conditions

Significant travel will be required to field offices and programme sites in the east and south of Ukraine. During the field trips living conditions will be adjusted to the field conditions.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.   

Team Efficiency and Effectiveness  

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together. 

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work. 

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Ethics Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline ([email protected]). 

Тільки попередньо відібрані кандидати будуть запрошені на співбесіду.

Ласкаво запрошуємо осіб з інвалідністю та ветеранів відгукнутись на цю посаду.

Mercy Corps створило робоче місце для працевлаштування осіб з інвалідністю та ветеранів, та належні умови праці для цієї вакансії, але це не обмежує коло осіб, які можуть подаватись на цю вакансію.