Фахівець/ Фахівчиня з питань захисту /SAFEGUARDING OFFICER_Dnipro, Kyiv, and Odesa


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Фахівець/ Фахівчиня з питань захисту /SAFEGUARDING OFFICER_Dnipro, Kyiv, and Odesa

About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Program Summary
Mercy Corps’ Ukraine crisis response seeks to meet the humanitarian needs of vulnerable Ukrainians and other conflict-affected people where they are: displaced inside Ukraine, refugees in Poland, Romania and Moldova, or trapped behind frontlines. We aim to reach 500,000 vulnerable people with multi-purpose cash assistance, in-kind humanitarian support, and protection services across four countries. Almost all of our impact will be delivered in partnership: with Ukrainian, Polish, Romanian and Moldovan civil society organizations through a granting program that matches humanitarian action with capacity strengthening, and with peer international NGOs through a consortium in Ukraine.  Mercy Corps is responding to the Ukraine crisis with large-scale consortium programming with a focus on Multi-Purpose Cash Assistance (MPCA). The Consortium is a partnership between four international humanitarian aid agencies to model and deliver innovative, effective cash and other humanitarian assistance programs to support people affected by the Ukraine crisis within Ukraine.

At Mercy Corps, safeguarding is a holistic term that encompasses our prevention and response around issues involving sexual exploitation and abuse of program participants, sexual harassment in the workplace, trafficking, and child safeguarding. We define safeguarding as our responsibility to ensure team members, operations and programs do not harm those we work with or put vulnerable populations at risk of abuse or exploitation. Safeguarding is a key agency priority and a critical part of our Ukraine response. Our Global Safeguarding Team is a part of the Mercy Corps’ Ethics and Compliance department and reports to a Senior Director of Safeguarding who reports to the Chief Ethics and Compliance Officer (CECO).

General Position Summary

The Safeguarding Officer will support efforts to prevent and appropriately respond to allegations of sexual exploitation, abuse, trafficking and child abuse in an assigned field office location in Ukraine. The SG Officer will support the assessment and identification of safeguarding risks to children and adults in affected populations and work with the Ukraine Response Safeguarding Advisor to develop and execute plans to mitigate these risks, including through training and awareness raising with team members, partners and communities.

Essential Job Responsibilities

  • Deliver safeguarding training for new personnel;
  • Regularly provide context relevant refresher training and workshops on specific SG issues including child safeguarding, PSEA, anti-trafficking and sexual misconduct
  • Champion safeguarding policies and practices across the program Mobilize and support team members to complete all mandatory eLearn training in Safeguarding and PSEA
  • Support team members to understand potential safeguarding concerns/risks and ways to mitigate such risks
  • Provide onboarding safeguarding training for casual workers, day laborers, consultants and volunteers
  • Support the Safeguarding Manager and program teams to assess partners’ safeguarding capacity and ability to comply with minimum safeguarding standards
  • Work closely with the Safeguarding Manager to identify and address training needs of staff and partners trainings and ensure all staff complete training sessions
  • Deliver high quality safeguarding training and awareness raising sessions with partners
  • Conduct site and partner visits to support and monitor compliance with safeguarding and protection mainstreaming practices


  • In coordination with community accountability and program teams support work to ensure communities and participants understand their rights and reporting options and build trust around response systems and survivor support
  • Deliver community sensitization sessions with participant groups
  • Support HR teams with vetting of partners, volunteers and daily workers
  • Support individuals and teams throughout the response to ensure programs and operations integrate safeguarding prevention measures
  • Work closely with Community Accountability and Reporting Mechanism (CARM) teams to ensure that safeguarding is considered during community consultation and sensitization
  • Support safeguarding risk analysis and ensure activities assessed as having high safeguarding risks are actively implementing prevention measures, incl. observational checklists, supervision, training and other measures
  • Support the SG Manager in collaborating with other NGO and networks to identify and map survivor support resources
  • Act as a reporting avenue for Safeguarding related issues, concerns or experiences; immediately report safeguarding allegations to the Global Ethics Team and SG Manager
  • Liaise with survivors, help connect them with resources and support a survivor-centered approach
  • Ensure safeguarding allegations are reported immediately to the Global Ethics Team and provide support for investigations as requested by the Ethics Team
  • Provide support for safeguarding investigations as needed and requested by Investigations team

Qualification Requirements

  • Bachelor’s degree or equivalent preferred
  • At least two years professional experience in gender based violence and/or safeguarding-related field; including a demonstrated understanding of safeguarding and survivor-centered principles
  • Experience in emergencies, fragile states or other complex, high-risk context preferred
  • Experience delivering training to diverse audiences
  • Experience with psychological first aid and survivor sensitive approach
  • Ability to work in a fast paced emergency response environment and adapt to the rapidly evolving context as necessary
  • Excellent listening, interpersonal, communication and networking skills in both remote and in-person contexts
  • Proficiency with MS Office software required (Outlook, Word, Excel, PowerPoint)

Success Factors

The successful candidate is adaptable and flexible. They understand what it takes to deliver high-quality training in challenging environments. They are excellent communicators who can inspire broad and diverse teams towards achieving a shared goal. They should have strong relationship-building skills and commitment to working collaboratively. They have an outstanding ability to communicate sensitively and build trust with diverse groups of people.

Diversity, Equity & Inclusion:

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Safeguarding & Ethics:

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

Equal Employment Opportunity:

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.  We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Interested candidates should submit their application through the following portal:


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