Communication Officer / Спеціаліст/ка з комунікацій


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Communication Officer / Спеціаліст/ка з комунікацій

Estonian Refugee Council (ERC) is a value-driven non-governmental EU-certified humanitarian organization. ERC was established 21 years ago and currently provides humanitarian assistance to displaced people and other vulnerable people in 5 crisis-affected countries (Ukraine, Georgia, Jordan, Lebanon, Turkey and Kenya) and different support services to beneficiaries of international protection in Estonia. Estonian Refugee Council works and provide help in Ukraine since 2014 year and now covered 9 regions with ongoing humanitarian projects and monitoring visits. Our Mission is to stand for the rights and well-being of refugees and other vulnerable groups in Estonia and abroad.

We are looking for Communication Officer to join our international team!

Work closely with the Ukraine ERC Team under Country Representative supervision to support the implementation of the communications strategy and to establish communications resources for the team, support media engagements and other visibility events, and build the overall communications capacity across the response. The Communications Officer provides support in accordance with the Programmes’ needs and requirements.

Responsibilities & Key Tasks

  • Lead the formulation and execution of Ukraine’s country programs’ communication and visibility strategy, aligning it with the donor’s communication policies and procedures, with guidance from the Communication team at the Headquarters.

  • Monitor and analyze the political landscape, staying abreast of field developments and the agenda of targeted entities, and respond effectively to relevant events.

  • Identify and secure necessary resources (photographers, cameramen, translators, etc.) to support the agility of communication efforts.

  • Create informative materials for dissemination across ERC channels, traditional and online media, encompassing interviews, testimonials, visual content, press releases, parliamentary engagements, reports, advocacy events, etc., tailored for both mission and field bases.

  • Liaise with affiliated sites, ensuring accuracy in information related to ERC.

  • Supervise the production of visual and audio-visual content depicting ERC’s activities in Ukraine.

  • Conduct field trips to gather testimonials, photos, and videos for social media platforms (e.g., Facebook, Instagram), donor requirements, and websites.

  • Contribute to the strategic planning of the Facebook page and develop engaging content.

  • Foster collaboration among teams and departments to meet communication and visibility benchmarks as per donor expectations.

  • Manage media inquiries proficiently and craft compelling news releases to cultivate positive press coverage.

  • Ensure consistency in terms of voice, branding, messaging and frequency of posting via digital channels

  • Perform other additional duties related to communication activities.


  • Bachelor’s degree in Journalism, Communications, Marketing, International Relations, or a related field, or equivalent practical experience.

  • Minimum of three years of proven professional experience in a similar role, preferably within donor-funded programs or related environments.

  • Demonstrated experience in an international setting is considered advantageous.

  • Proficiency in written and oral English and fluency in Ukrainian/Russian is mandatory.

  • Strong ability to ideate and generate innovative content for communication and promotional materials.

  • Proactive and adaptable with outstanding interpersonal skills essential for effective collaboration in a diverse, multicultural team.

  • Proficiency in Microsoft Office, along with competence in photo and video editing software.

  • Hands-on experience working with photo-video equipment.

What do we offer offer:

  • competitive salary
  • medical insurance
  • 28 vacation days
  • international environment
  • sports compensation
  • Location: Kyiv
  • work from home a few days per month
  • official employment
  • salary transferred twice per month

How to apply

Send your CV and Cover letter in English with a title «Communication Officer» to [email protected].

Please, also mention your salary expectations.

Learn more about Estonian Refugee Council here:

Останні публікації цього розділу:

Спеціаліст/ка з моніторингу і оцінки, м.Харків

Юрист/ка з моніторингу

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Програмний/а координатор/ка

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