Вакансія: Business Analyst (Internal Processes Analysis and Re-engineering)

Job Title: Business Analyst (Internal Processes Analysis and Re-engineering).
Project Name: Recovery for All (RFA).
Location of Position: The assignment will be primarily carried out in Kyiv, Ukraine, with partial flexibility for remote. The successful candidate will be deployed to the Ministry of Digital Transformation (MinDigital).
Reporting to: RFA Deputy Director, Machinery of Government Team Lead.
Remuneration: Fees are subject to negotiation and shall not exceed established market rates.
Indicative LOE/Time Frame: Full time, Monday-Friday.

The duration of the contract is till the end of March 2026 with a possibility of extension (subject to approval and implemented deliverables during a previous deployment).

For contracting (after the job offer is made), the selected candidate is expected to be registered as a Private Entrepreneur of the 3d group (consultancy services).

Citizenship: Ukraine.

Language Requirements: Excellent knowledge of Ukrainian, ability to speak and write clearly.
Upper-intermediate or higher level of written and spoken English.

Application Deadline: October 25, 2025.

Application Instructions:

Please note: Alinea International does not provide exemptions from mandatory military service requirements for consultants engaged under Private Entrepreneur (PE) contracts.

1. A cover letter is mandatory to be considered. Cover letters should effectively align your skills and experiences with the specific job responsibilities outlined in the position’s description, demonstrating your aptitude and enthusiasm for the role, your daily fee and current availability.
2. Click the “Apply now” link to upload your cover letter and CV in English.
3. Only successful candidates will be contacted. No phone calls please.

Alinea is an international development consultancy providing technical and management expertise that helps people improve their lives. Alinea works with governments, investors, companies, and communities to create lasting change. Over 39 years, Alinea has successfully delivered more than 1,000 projects worldwide. For more information, please visit Alinea International website.

Alinea International does not charge a fee at any stage of the recruitment and hiring process. All offers of employment or job opportunities with Alinea International that include any form of a request for payment of fees or collect information on bank accounts are fraudulent. Any requests for such payment or information should be refused and reported to your local law enforcement authorities for appropriate action and to Alinea International.

At Alinea International we value diversity, equity, inclusivity, accessibility and belonging in everything we do. We are an equal opportunity employer opposed to all forms of discrimination. We actively seek and encourage applications from people of diverse backgrounds recognizing that an inclusive workforce enriches our organization and achieves smarter, more innovative results.

Alinea is committed to the protection of children and vulnerable adults. Due to the nature of our work, all candidates will be subject to due diligence checks and extensive background checks where appropriate.

Recovery for All (RFA) is a seven-year (2025–2031) technical assistance project, funded by Global Affairs Canada and implemented by Alinea International.

RFA will support 50 war-affected communities take on the massive task of managing the damage that has been inflicted by Russia’s war against Ukraine. The aim of our work with communities is to help them build back better, not only in terms of reconstruction, but also socially and economically, so that people that have stayed in the communities not only survive this war, but can thrive. Each community has its own needs and priorities, so we will work with them to plan a recovery that meets those needs, build the capacity to attract financing and implement recovery initiatives, that serve the long-term development of communities to develop and to foster a better future for residents.

At the national level, RFA works with the Ukrainian government on recovery planning and coordination, ensuring different ministries and agencies collaborate effectively and together, that these efforts support Ukraine’s path toward EU integration.
RFA supports tracking and reporting on the Ukraine Plan through digital systems we have developed, allowing Ukraine to report efficiently, accurately and transparently to the EU, on its progress required for release of financial tranches under the EU Facility.

About the Work:

RFA provides technical assistance to multiple Ministries. The focus of the initiative is concentrated on specific objectives:

● Improved capacity of Government of Ukraine (GoU) to establish EU compatible and decentralized strategic and recovery planning framework that align sector plans across government;
● Improved capacity of GoU to develop gender-responsive, citizen-oriented, inclusive and environmentally sensitive policies within the strategic and recovery planning framework;
● Improved capacity of the GoU to manage the consolidated policy agenda in a transparent, accountable, evidence-based manner.

The Ministry of Digital Transformation (MinDigital) is currently implementing a comprehensive renewal of its internal processes related to policy making and implementation. This work is aligned with the Ministry’s mission, strategic framework, and long-term objectives up to 2030.

A preliminary high-level analysis of internal processes has been conducted with external consultants, responsibilities and policy domains have been assigned to Deputy Ministers, and the Ministry is in the process of developing a Digital Agenda until 2030. To support this transition, MinDigital requires further in-depth analysis and reengineering of internal processes, establishment of a Process Management Office (PMO), and the adoption of a standardized registry of internal processes and procedures.

The Role: To provide expert support in analyzing, mapping, and reengineering MinDigital’s internal processes, ensuring their alignment with the Ministry’s mission, strategic goals, and operational activities, and to contribute to the institutional development of the Ministry’s Process Management Office (PMO) Business Analyst in close coordination with MinDigital and RFA experts, will be responsible for:

● Conduct detailed mapping of existing processes and workflows related to policy making and implementation.
● Propose redesigned workflows to improve effectiveness, transparency, and accountability, ensuring integration into MinDigital’s internal normative framework.
● Ensure consistency of internal processes with the Ministry’s mission, strategic framework, and long-term objectives.
● Support establishment of a Process Management Office under MinDigital (PMO).
● Draft a formal Procedure defining the PMO’s mandate, roles, and responsibilities.
● Prepare a consolidated list/registry of internal processes subject to regular monitoring and review.

Required Qualifications: Experience:

● Advanced university degree in Public Administration, IT, Economics, Business Administration, Law, or related field.
● At least 7 years of professional experience in governance reforms, institutional development, or business process analysis.
● Proven experience in conducting business process mapping and reengineering in government or large organizations.
● Basic understanding of policy making and policy implementation processes within public administration institutions.
● Experience in establishing or supporting institutional offices/units for process management, PMOs, or equivalent.
● Experience in conducting organizational assessments and preparing analytical reports.

Technical and Organizational Skills:

● Familiarity with BPM tools/software: demonstrated experience in using Business Process Management (BPM) tools and methodologies (e.g., ARIS, Bizagi, Camunda, draw.io, Lucidchart, Signavio, IBM Blueworks, MS Visio, or equivalent).
● Ability to apply process mapping, modeling, and optimization techniques to support institutional reforms.
● Excellent interpersonal and stakeholder engagement skills, including the ability to navigate complex institutional environments.
● Strong facilitation and communication skills, especially in explaining technical and procedural concepts to non-technical audiences.
● High level of organizational and time-management skills with an ability to manage multiple streams of work simultaneously.
● Proven ability to work both independently and as part of a multidisciplinary team.