Провідний/а фахівець/чиня з гуманітарних програм (короткостроковий контракт)

Будь ласка, надсилайте свої резюме: Senior Humanitarian Program Officer (short-term contract) | Mercy Corps Ukraine

About Mercy Corps:

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.  

Now, and for the future. 

The Program Summary

Building on the successes and lessons learned from the implementation of the Locally led, Inclusive and Versatile Emergency Support to Conflict Affected Populations in Ukraine program (LIVES)  as well as Private Funding supporting a Rapid Response Mechanism (RRM), Mercy Corps Ukraine will continue to work with CSO partners to deliver a comprehensive package of emergency assistance to the most vulnerable conflict-affected individuals and communities in Ukraine. Partners deliver multi-purpose cash assistance (MPCA), in-kind food and non-food assistance, and other key sectors, particularly livelihoods, protection, and psychosocial support.

The Position

The Senior Humanitarian Program Officer will support local partners ensure smooth, efficient, and effective implementation of the program. The Senior Program Officer provides technical support to other program team members and ensures adherence to quality standards across the portfolio of partners. A particular focus of the role will be overseeing issues related to partners which span multiple program areas of operation. The Senior Humanitarian Program Officer effectively delegates teamwork, manages time, and builds the capacity of Officers they manage.

Essential Responsibilities

Program Management

• Identify, build, and manage collaborative partnerships with local partners, local governments, and other stakeholders.
• Oversee the internal partner selection processes and review committees when relevant, including contributing to the development of technical selection criteria.
• Ensure that Mercy Corps’ humanitarian mission and principles are clearly communicated and understood by partners
• Attend Cluster meetings, stay aware of, and ensure partner align with best practices according to Clusters, Mercy Corps, and other quality standards for humanitarian programming
• Ensure fair and transparent program participant selection processes are established by partners and shared widely to participants
• Work closely with local partners to develop work plans, including registration and distribution plans, as well as other program tools that guide project implementation.
• Support in updating and maintaining SoPs and other guidance notes and files
• In close coordination with the MEL and security teams, plan for and conduct partner monitoring and assessments as needed (including population movements, needs assessments, market price surveys and market assessments); ensure activity reports to record lessons learned and provide recommendations to improve programming, and file these in a timely fashion
• Contextualize the partner performance and quality criteria defined by Mercy Corps.
• Review narrative reports of local partners to ensure implementation is on track and collaborate closely with subaward and MEL teams to track alignment of partners’ activities with expenditures.
• Work closely with the CARM and MEL teams to aggregate and analyze data to both influence programmatic decision making and contribute to reports to the donor and/ or MC stakeholders at HQ or in the region.

Team Management

• Supervise Program Officers or Assistants.
• Provide support and training in all their activities.
• Assist in the development of their professional skills.
• Conduct staff evaluations as appropriate.
• Ensure the team follows security and operational guidelines in travel and activity planning.

Security

• Ensure compliance with security procedures and policies, working with Partnerships Team to ensure duty of care to partners.
• Contribute to creating a secure environment for team members.

 Safeguarding responsibilities 

• Actively learn about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
• Practice the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
• Encourage openness and communication in their team; encourage team members to submit reports if they have any concerns using reporting mechanisms, e.g., Integrity Hotline and other options.

Supervisory Responsibility Program Officers

Accountability

Reports Directly To: Humanitarian Program Deputy Manager

Works Directly With: Programs, Partnerships, MEL, CARM, Subawards & Compliance, Finance, HR, GESI, Protection Operations and Security Teams

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

• Diploma or University Degree in international studies, social, economic or another relevant field is desired.
• Minimum 3 years of relevant work experience; at least 2 years of experience working in a non-governmental organization (NGO) or CBO focused on humanitarian assistance, relief or development work is desirable.
• Willingness to travel to field locations for program monitoring and partner support (pending security approval).
• Demonstrated ability to meet deadlines and work independently and cooperatively with team members in a cross-cultural environment is required.
• Excellent interpersonal and communication skills: Ability to interact effectively with project partners, local stakeholders and community members.
• Familiarity with the MS Office software (i.e., Word, Excel, and PowerPoint) is required
• Excellent oral and written Ukrainian and English is required.
• Knowledge of Sphere standards and other training in humanitarian response preferred.

Success Factors

Must be a driver of localization, capacity sharing and partnership approaches with partners at a local level. The position holder should have strong multi-tasking, organizational, and prioritization skills, as well as attention to details. A demonstrated ability to work quickly, accurately, meet deadlines, and process information in support of changing program activities is necessary. Ability to coordinate with different members/levels of a team. Ability and willingness to travel within Ukraine, including in areas of program implementation in eastern Ukraine, security permitting.

Living Conditions / Environmental Conditions

During the field trips living conditions will be adjusted to the field conditions.

Team Engagement and Effectiveness 

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.

We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Ethics Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline ([email protected]). 

Deadline for submission of applications: 16 December 2025

Тільки попередньо відібрані кандидати будуть запрошені на співбесіду.

Ласкаво запрошуємо осіб з інвалідністю та ветеранів відгукнутись на цю посаду.

Mercy Corps створило робоче місце для працевлаштування осіб з інвалідністю та ветеранів, та належні умови праці для цієї вакансії, але це не обмежує коло осіб, які можуть подаватись на цю вакансію.