Вакансія в проекті e-Health Knowledge Base Manager

Reform Initiative
The Ministry of Health of Ukraine (MoH) has already announced the implementation of e-Health project as its priority. The Ministry seeks to establish a medical data system, which will maintain a pan-Ukrainian registry of patients, doctors and medical institutions, as well as possess data on contractual relations between them. The system will preclude healthcare actors from concluding fraudulent agreements, as well as provide invaluable statistics on diseases and prescribed treatment, which still do not exist in Ukraine to date. The Government of Ukraine (GoU) has a strong political will to launch e-Health solutions for the benefit of both its citizens and health care system. Political support has been well formulated by signing of 3 technical Memorandums by the Ministry of Health of Ukraine.

Position Summary

Knowledge Base Manager will be responsible for the process of bringing the existing eHealth documentation to the new structure, correcting inaccuracies, and supplementing the missing parts in the data, provide the support in setting up a platform for storing and maintaining documentation (Confluence or another Wiki-tool).

Preferred Qualifications and Skills:
 Bachelor’s degree in Computer Science, Engineering, Linguistics (but with IT experience) or equivalent;
 3+ years of working experience in technical writing of software documentation;  Excellent writing and communication skills in English and Ukrainian (English level: at least Upper intermediate/B2, though Advanced is more preferable);
 Experience in creating API reference docs (OpenAPI) and developer guides;
 Ability to gather information from SMEs to produce content;
 Ability to deliver clear and concise documentation in simple and easy-to-read English/Ukrainian;
 Experience working in a fast-paced environment with multiple competing priorities;
 Experience working with Atlassian stack tools (Jira, Confluence);
 Experience with other Wiki engines is a plus;
 Familiarity with any of the following style guides is a plus:
 a) Google Developer Documentation Style Guide;
 b) Microsoft Style Guide;
 c) Apple Style Guide;
 Understanding fundamental principles of Scrum process;
 Understanding of software source code;
 Experience in creation of graphic diagrams for process descriptions (BPMN, UML);
 Experience in creation of user guides, release notes, software requirements specifications, how to’s, FAQs.

Indicative Duties and Responsibilities:
 Work with the e-Health team to obtain an in-depth understanding of the product and the documentation requirements;
 Interviewing key expert to fulfill the documentation;
 Align the existing documentation to the new target structure;
 Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience (developers, administrators, business users);
 Gather usability feedback, analyze existing and potential content, focusing on possible improvements and reuse opportunities;
 Maintain and improve the documentation architecture.

Contract Duration and Timing
Full-time position based in Kyiv. For contracting, a candidate should be able to register Private Entrepreneur of the 3d group.

To apply
Submissions must be prepared in English and delivered electronically to the following address: [email protected]. We do not welcome unsolicited phone calls.

All submissions must include:
1) Applicant’s CV;
2) Applicant’s brief letter of interest indicated related experience and achievements.

Please ensure to state Knowledge Base Manager (e-Health) in the e-mail subject line.
Applications received after the indicated deadline or without letter of interest will not be reviewed and considered.