Програмний/а асистент/ка в Американський дім у Києві (консультаційні послуги) / Program Assistant at America House Kyiv (Consultancy Services)

America House Kyiv is looking for a Program Assistant Services Consultant. Through the U.S. Embassy in Ukraine, IREX administers the America House project, a network of welcoming, dynamic spaces in Kyiv, Odesa and Lviv that foster discussion and debate, provides opportunities for professional and personal skill building, and sparks creativity and collaboration around shared Ukrainian and U.S. values. America House Kyiv offers not only a physical space, but also a virtual hub, which facilitates access to balanced resources and information. Peer-to-peer cultural exchanges, discussions and learning at America House Kyiv provide visitors with a seat in “America’s living room.” For more detailed information about America House Kyiv please visit www.americahousekyiv.org.

The consultant will work under the supervision of America House Program Manager, in close collaboration with other assistants and all program team members. The consultant is responsible for welcoming and helping visitors and partners, providing information on programs, resources and opportunities offered, assisting with organizing America House Kyiv events and other tasks to implement programs.  

Specific tasks for assigned role include:   

• Cover the reception desk of America House Kyiv space, greet and register attendees for the programs.   
• Meet and greet visitors and callers with courtesy and professionalism. Provide basic information for general inquiries verbally and in written form through America House’s communication channels, present America House resources, programming and opportunities for its visitors. 
• Support the America House team as needed and provide general support to staff including photocopying, filing, note-taking and other relevant duties. 
• Assist with writing narrative reports and monthly plans, maintain internal procedures and manage America House resources through data entry into Excel worksheets and calendars.  
• Write and translate outgoing communication and promotional materials into English and Ukrainian, draft creative content, and update information on the America House website.   
• Design simple visuals with the existing templates for America House and partner programs.  
• Interact with social media audiences and monitor conversations/comments.  
• Register new members and maintain membership, visitors, and program attendee’s database.  
• Provide logistical support and room setup for in-person and hybrid events, take photos during the events. Please note that the room setup often requires moving chairs and tables.   
• Liaise with America House team, cafeteria staff, cleaning staff, and other support staff to make sure the regular operation runs smoothly, supplies are in place, and visitors’ questions are addressed. 
• Ensure America House Kyiv public spaces are always in presentable and working condition.  
• Other duties as assigned.  

Experience  

• Bachelor’s degree is preferred 
• Relevant experience in similar positions 
• Excellent English and Ukrainian 
• Experience working in communications is an advantage 
• Experience studying in the United States or holding an ECA alumnus/a status is an advantage 
• Senior students with strong applications, relevant experience, and required skills, might be considered for this position 

Skills  

• Strong intercultural and communications skills 
• Excellent verbal and written communication skills 
• Reliable and flexible team player 
• Demonstrated customer-service orientation, skilled at handling multiple tasks and able to maintain a calm, friendly demeanor under stressful situations 
• Must be able to adhere to tight deadlines 
• Familiarity with Word, Excel, PowerPoint, Canva, Adobe InDesign, Photoshop, Illustrator, and other related graphic media applications software is an advantage 
• Must demonstrate valid proof of unrestricted work authorization in Ukraine 

Other requirements and important information: 

• Private entrepreneurship documents (наявність ФОП) or readiness to register one. 
• We are looking for a person available for a full day during America House operating schedule: Tuesday through Friday, 12:00-8:30 pm, and Saturday, 10:00-6:00 pm. 

To Apply: 

Please send your cover letter and resume in English (ONLY), indicating a preferred daily payment rate and availability of PE (ФОП), as an attachment in an email with “America House Program Assistant” in the subject line to [email protected]. Only complete applications will be considered. No telephone inquiries will be accepted.  

Application Deadline: December 28, 2025. Applications will be reviewed on a rolling basis. Only applicants selected for interviews will be contacted.