ICT Specialist – eCase Management Systems (Retainer)/ Спеціаліст з електронних систем управління кадрами (консультант)
ЗАВЕРШЕНО
ICT Specialist – eCase Management Systems (Retainer)
Job categories IT, Legal
Vacancy code VA/2020/B5116/19479
Department/office ECR, UACO, Ukraine
Duty station Kyiv, Ukraine
Contract type Local ICA Specialist
Contract level LICA Specialist-11
Duration up to 100 working days within 12 months’ period
Application period 28-Feb-2020 to 12-Mar-2020
The United Nations Office for Project Services (UNOPS) helps the United Nations (UN) and its partners provide peace and security, humanitarian, and development solutions. UNOPS services cover infrastructure, project management, procurement, financial management and human resources.
In response to the request of the Government of Ukraine, UNOPS opened an office in Ukraine in 2017, which provides a broad spectrum of services to the Government and the people of Ukraine. Currently, the office is classified as an Operations Centre, with a portfolio of projects exceeding USD 100 million, in the areas of rule of law, environment, energy efficiency, crisis recovery, good governance, human resources management, procurement, and logistics.
The Support for Rule of Law Reforms in Ukraine (PRAVO Police) is a project funded by the European Union that has the overall objective of supporting the strengthening of the policing, prosecution and civilian governance in Ukraine and to align them with the best European and International practices. On matters of substance, the project relies on the EU Advisory Mission (EUAM) to Ukraine.
The Project is partnered with the following national agencies: the Ministry of Internal Affairs of Ukraine, the National Police of Ukraine (NPU), the Office of the Prosecutor General (OPG), the State Bureau of Investigations (SBI). Activities include providing technical support tailored to the needs of each individual agency, while some interventions address larger scale and cross-cutting issues, including inter-agency cooperation and data exchange.
One such activity relates to the development and roll-out of a new integrated Electronic Criminal Case Management System (eCMS) – an electronic system to be used for the storage and exchange of data on criminal offences at the pre-trial investigation stage and on judicial proceedings. Its users are the OPG, the NPU, the Security Service of Ukraine (SSU), the National Anti-Corruption Bureau of Ukraine (NABU), the SBI, the State Fiscal Service of Ukraine, courts and others. An integrated system for the entire chain of Law Enforcement Agencies (LEAs) with investigative powers, will allow the streamlining of case management within and between stakeholder agencies in the processing and exchange of key case information and documents leading to prosecutions or other procedural conclusions or resolution of cases. This will contribute to more efficient electronic interaction among investigators, prosecutors and judges at the pre-trial investigation stage, speed up the decision-making process, decrease routine administrative processes and reduce costs.
Development of the system should be carried out in close coordination with each relevant agency and take into consideration each agency’s vision of the eCMS, their internal ICT landscape and specific needs (analytics, user interface, performance, etc.) and cybersecurity aspects. The new system will be based on modern information technologies and the best EU practices.
The support from the Project will be in stages. As a starting point, the Project will contribute to the planning of the preparatory stage, which includes development of the action plan on eCMS development and coordination with relevant partners. The role of the OPG in this process will be critical. As an initial step, the OPG will establish the interagency-working group (IWG), and will facilitate its meetings. The IWG will be comprised of all relevant LEAs, courts, other governmental agencies and experts from EUAM and UNOPS. One key task of the IWG is to identify the parameters and functionality of the eCMS, which will meet the expectations of its users and be in line with the best European standards for this type of system (the Concept of eCMS to be approved by IWG). The IWG will agree on the sequencing of actions (development and rollout of eCMS in Ukraine), and on subsequent migration of data from (or interoperability with) the existing Unified Register of Pre-Trial Investigations (the ‘Register’).
The IWG will identify areas where additional work would be required prior to launching an eCMS system, such as specific options within a fully featured solution that would be acceptable to all relevant stakeholders. The ultimate outcome of IWG meetings would be a jointly agreed solution on how to achieve automation of the entire document flow pertaining to the pre-trial criminal investigation process. The IWG will elaborate on the options to increase the number of future users, as compared to the current Register user base, through providing access to the system for judges and defense attorneys.
Purpose and Scope of Assignment
The ICT Specialist – eCase Management Systems (Consultant) will work under the supervision and guidance of the Programme Manager of the PRAVO Police Project. The Consultant will work closely with the Project Manager – e-Case Management Systems (to be recruited by the PRAVO Police). He/she will work both within the PRAVO Police team and within a wider stakeholder group focused on law enforcement and judicial reform in Ukraine. Accordingly, in addition to the specific requirements of the role there are norms to respect and wider strategic advice that will be sought from the Consultant. The Consultant will ensure that the PRAVO Police activities related to eCMS and possible further development and delivery of the system meet the quality and sustainability requirements of UNOPS, beneficiaries and partners. The Consultant must consider the framework provided in the PRAVO Police Description of Action and other relevant project documentation, relevant national policies and standards, good international practices and taking into account the inputs provided by the key stakeholders, primarily the EUAM. The selected candidate will deliver the activities listed below.
1) Support the IWG on development of requirements for the eCMS and related products
2) Contribute to the development of specifications (ToR) for the eCMS solution and recommendations on their implementation
3) Provide expert support in the process of procurement of the eCMS from suppliers and its further implementation
4) Quality Assurance
5) Knowledge Management
Monitoring and Project Controls
- The Consultant has provided quality inputs at the preparatory stage – as relates to the development of requirements and specifications of the eCMS, in line with all the elements listed in the section 2 of this ToR
- Any eventual PRAVO Police ICT products are developed and implemented in line with best international practices and standards, where applicable, and fulfil Ukrainian standards
- PRAVO Police ICT products are fit for purpose and sustainability is thoroughly considered, as confirmed by PRAVO Police team
- Master’s degree in information sciences, computer sciences, mathematics, electronic engineering or related field is required.
- A bachelor’s degree in the relevant discipline may be considered in lieu of the master’s degree, combined with 2 years of additional relevant experience.
- Certification in IT Project Management is an asset.
- Minimum five (5) years with Master’s degree or seven (7) years with Bachelor’s degree of progressive experience relevant for the assignment in the field of information technology is required. Technical knowledge of operation and functionality of IT systems at the national institutions relevant for the assignment should be demonstrated in the CV of the candidate.
- Experience in designing and/or implementing projects in the area of e-document and/or e-case management system for a government agency is a strong asset. The candidate should provide evidence of working on similar to the development of eCMS assignments (in the capacity of an IT specialist – business process analytics/architecture) in the past.
- Previous experience working with ICT infrastructure in the area of Rule of Law will be an asset.
- Fluency in written and spoken English and Ukrainian is required. Knowledge of Russian is an asset.
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